Proximity to our clients and ensuring their satisfaction are essential to us.
The Support Team comprises consultants that have experience implementing projects for our clients. They are experts with Shuttle and are aware of production issues so as to guarantee a full understanding of your needs, along with a rapid, personalized response.
We also place special importance on sharing application improvements implemented for each of our clients. Those improvements identified as recurring requests are including in later versions and made available to all our clients, free of charge.
As with maintenance, major and minor versions are made available to you so that you can reap the benefits of all the new functionalities developed by our R&D Team.
We have established a network of partners in France, Morocco, Israel and the United States to allow us to take rapid action in North America, Europe, Africa and the Middle East.
We regularly hold events to present our latest developments and functionalities and to invite you to discuss your issues with our other clients.